Customer voices

What people say.

For more than two decades, organizations have used OpenRules to put complex business decisions into production. Here is what customers, practitioners, and industry experts have shared.

“OpenRules has the most aggressive approaches to business-expert authoring and typically requires less developer support than IBM ODM, FICO Blaze Advisor, and Red Hat Drools.”

Forrester Research

In their own words

Experience that spans industries and years.

Selected comments from the OpenRules archive, lightly edited for length and punctuation.

See selected customers

“We would like to thank OpenRules for the continued support over the past years. F88 has been using OpenRules for the last 4 years, and it remains an important component in our system landscape. We value this partnership and would like to continue working with OpenRules in the long term.”

Nguyễn Thị Phương My CNTTF88

“Training really helped the team to understand more deeply how to use OpenRules, especially for our current process. We are making good progress as of now. So far, things are looking positive.”

Rajesh SimhardiMajor US insurance company

“Your support was very helpful. I was able to run all tests, and the logic works as expected. Thank you.”

Alexandra IliescuWerner Enterprises

“My team and I very much appreciate your partnership and were impressed with your quick turnaround of the fixes to the bugs that we raised. You are definitely the vendor of choice.”

Ankit Agarwal, Senior Engineering ManagerZepz

“Hi Support, thank you for your prompt response. I’m amazed at your response time—10 out of 10!”

Mark SamuelsTRC Companies

“This is excellent! The provided examples solve my problem. You have helped tremendously. Thank you so much.”

Matteo Napoli, System ArchitectMajor US insurance company

“Your support and help has been instrumental to put the project on track. We are very happy that we have chosen OpenRules Decision Manager.”

Karim DakkiKlaim

“We found OpenRules Decision Manager to be highly scalable and super-fast, allowing decision services to start in almost no time and execute within milliseconds with only a minimal memory footprint.”

Venkat YerramsettiFocalCXM

“OpenRules is recognized as the clear leader in decision systems in the world today. Besides its sheer power, we loved the fact that OpenRules decision tables can be built in Excel and then uploaded to AWS with the click of a button.”

Brian Reale, Founder and CEOProcessMaker

“OpenRules Decision Manager dramatically improves loading and execution time for our large decision tables accumulated over the last eight years. It also gives us a direct path to migrating our existing rules-based decision services to the cloud.”

Customer statementLarge claims-processing company

“The great thing about OpenRules is that its interface is Excel, which means that you can start creating decision tables straight away in a tool that most people will have.”

Nick BroomDecision modeling practitioner

“I’ve used OpenRules in production systems and have already found it to be very intuitive. The overall learning curve has been simplified without unnecessary information overload.”

Erik MarutianBank of the West

“I am evaluating DMN implementations and yours is one of the best ones!”

Olli RauhalaProfit Software

“I would strongly advise use of a business decision analysis technique and a BDMS such as OpenRules that allows business users to capture, validate, and test their decision logic with minimal IT involvement.”

Jan Purchase, Solution ArchitectDeutsche Bank

“I believe that OpenRules Decision Modeling is exactly what we need to gain the upper hand over the 9,000+ business rules in the system. The tutorials are well written, easy to follow, and clearly demonstrate traceability and clean interfaces.”

Alex Karman, Chief EngineerOGSystems

“We are so thrilled with OpenRules capability! It moves the business rules approach into the realm of decision management and up the organizational maturity level.”

Barbara von Halle, co-author of The Decision ModelKPI

“In addition to the very accomplished rules engine, very convincing are the optimization tool and automatic rules-generation capability. The depth of the OpenRules product never fails to amaze me.”

Larry Goldberg, co-author of The Decision ModelKPI

“The OpenRules engine is very intuitive and powerful at the same time. It enables our product specialists to implement new business rules themselves in Excel, rather than having to work through a software specialist.”

Peter LinkRegal Beloit Corporation

“We use OpenRules as part of a hospital infection surveillance application. We found the tool easy to incorporate into our J2EE application and easy to customize. Our clients love the ability to compose rules in Microsoft Excel.”

Bimal R. Desai, MD, MBIThe Children’s Hospital of Philadelphia

“The latest OpenRules advances allow us to dramatically minimize the size of our rules repository. Rule templates become a blessing for our complex patent-processing rules supporting data streams from more than 80 countries.”

Rex Bosma, Manager of Data Flow OperationsEuropean Patent Office

“I was very impressed with the flexibility and performance OpenRules provides. The ability to use Excel to implement rules, the ease of the Java API, and conformance to JSR94 are all positives. I would not hesitate to recommend it.”

Harvey RajaSoftware architect

“What a cool way of creating a comfortable middle ground between business and technical rules-based development.”

Tim RohdeE2P

“Two factors make OpenRules immediately appealing: using Excel as the rules store and the excellent documentation available.”

Dammian MillerShineTech

“It took me six hours total to integrate OpenRules with our Orion J2EE Server. I recall it took me two weeks to get the same rules going in ILOG.”

Patrice GagnonBricsnet

See it for yourself

Bring your decision challenge.

We’ll show you how OpenRules can model, test, optimize, and deploy the decision service your organization needs.