Technical support
Practical help from the people who build OpenRules.
Choose the level of support your team needs—from free email guidance to live assistance, release coverage, migration services, and a formal service-level agreement.
Support plans
Support that matches the way you operate.
OpenRules customers can combine routine product support with faster live help and formal response commitments.
Annual Support Subscriptions
Receive product updates and direct technical support under an annual subscription.
Open page →02Lifetime Release Policy
Plan upgrades on your timetable with a clear policy for supported OpenRules releases.
Open page →03Free Email Support
Ask focused evaluation and product questions by email at no charge.
Open page →04Live Assist Support
Work directly with the OpenRules team to diagnose and resolve an issue in real time.
Open page →05Service Level Agreement
Establish response expectations for business-critical production environments.
Open page →06Migration Services
Move legacy rules and decision services to a modern OpenRules implementation.
Open page →Work with us
Accelerate your first result and build independence.
We can help prove the approach, train your team, and leave you with decision services you can run and maintain without us.
Free POC Development
Bring your own decision and let the OpenRules team build a focused proof of concept.
Open page →02Training and Consulting
Build team capability through training, architecture guidance, and implementation consulting.
Open page →03What Customers Say
Read customer feedback about OpenRules products, performance, and support.
Open page →Put it into practice
Start with a working decision.
Evaluate OpenRules with ready-to-run examples, or bring us your own decision challenge for a focused demonstration.